Modernize Your Claims Process
Outsourcing to Complement AI Solutions
Many companies are turning to the adoption of AI. And while it’s redefining claims management as we know it, it still relies on dedicated APD experts to ensure that estimates remain accurate.
Automating administrative tasks can alleviate employee workloads, process claims more quickly, and improve customer relationships.
“With new AI tools constantly reinventing claims management, the payoff is bound to include smarter fraud detection, faster settlements, and better customer service”, reported by Total Data Science.
As AI continues to get smarter, the claims process is becoming faster and resulting in fewer errors. When AI technology is combined with expert claim oversight—by an outsourcing partner—you’ll experience a decrease in turnaround time as well as an increase in estimate accuracy. A payoff this big means that modernizing the claims process isn’t just beneficial to your bottom line, but it’s vital for staying competitive in the market.
AI Claims Solutions Combined With Human Oversight Ensures Accuracy
AI can help reduce manual errors and the need for initial time consuming human processing. By outsourcing review to a dedicated APD estimatics solution provider, you gain oversight and accuracy without allocating your own human resources that can be better utilized elsewhere.
How? Let’s go through it.
When policyholders take photos of their vehicle’s collision damage, AI’s ability to quickly analyze the photos to determine damage areas and make repair decisions creates an instant jumpstart on the entire claims process.
Once the AI solution is able to create an initial estimate, an outsourced partner can quickly validate and ensure that every line item is accurate, and that any missed damage is assessed.
This creates an expedited claim resolution for your in-house staff and policyholders.
AI Claims Solutions Optimizes Your Outsourcing
AI cannot handle claims all on its own. But, this new tech can partially automate the estimating process which allows your outsourcing partner to receive a head start on the review process.
AI pre-populates estimates with parts and labor from the photos taken by your policyholder. From there, it becomes our job to make sure that your insurance company is only paying what you owe.
Manual claims processing is costly and time consuming. When paired with AI, your adjusters benefit off the streamlined process and expert oversight of the Comsearch Desk Review staff. Our service AI complete will ensure fast and accurate estimates by combining the speed of any AI offering with the oversight of our dedicated APD experts.