Why Your Outsource Partner Should Be Leveraging Partnerships and Associations

For your claims department, every minute caught up in day-to-day claims processing is one less minute focusing on customer-impact and retention. And while completing claims is a multi-step process, every step shouldn’t require coordination with a different platform, partner, or service provider.

At Comsearch, we know how important it is that your claims are handled quickly, efficiently, and all in one place. That’s why we carefully build associations, partnerships, and recommendations we know will help us deliver the best possible experience.

Here are two examples of companies that we partner with:

  1. Copart Auto Auctions
    Copart, Inc. provides online vehicle auction and remarketing services to insurance companies. At Comsearch, we partner with Copart to create an estimate and valuation inspection tool for ‘early tow’ vehicles. Read more about how it works here.
  2. Guidewire PartnerConnect
    As a Guidewire PartnerConnect Solution Partner, Comsearch is able to provide total loss handling, estimate review solutions, virtual photo estimating, photo specific customer service, and more, all directly in Guidewire’s ClaimCenter. Download our infographic to learn more.

 

Benefits of Partnerships & Associations

Why are these relationships so important? Here are a few of the key benefits.

A One-Stop-Shop
Your outsourced partner should be your one-stop-shop for claims outsourcing. The more they can handle in-house, the less you have to worry about coordinating across multiple platforms or providers. With Comsearch’s Copart partnership, we work directly with Copart to handle estimation and valuation with little work for your team.

The Latest Tech
Adopting new technologies can be expensive and time consuming. Working with an outsourcing company that invests in the latest technology and platforms can be a great way to reap the benefits without having to make the investment yourself. Partner with someone who stays up to date on streamlining technology and will use it to provide custom solutions.

More Time for Customer-Impact
Your insurance adjusters have more important tasks to tend to than day-to-day claims processing. But sometimes even outsourcing can be time consuming. That’s why it’s important to choose an outsource partner with a streamlined communication process. At Comsearch, our Guidewire integration is designed to make sending claims quick and simple, so your staff can focus on policyholder satisfaction and retention.

A Future of Innovations & Affiliations

At Comsearch we’re always exploring new technologies, partnerships, and innovative ways to help simplify your claims experience. So as we move into the new year, know we’re staying flexible, open, and ready to embrace the next opportunity that comes our way.

What’s on the horizon? Stay tuned for an announcement of our newest service, AI Complete, which combines the speed of AI technology with the oversight of our dedicated claims experts to ensure fast and accurate estimates.